Take your Association to the next level with EMS’s expertise in Customer Service, Membership Recruitment, Engagement and Retention.

EMS provides a central headquarters for your association with a mailing address, call center, and storage for association files and archives. This is the command center for all of your association’s membership initiatives. A turn-key back-office solution staffed with experienced member-service representatives who are ready to go above and beyond for your members and prospective members.

An experienced Member Services Administrator is the key to membership management, providing:

  • Analysis and Custom Membership Reporting
  • Customer Service Support to Members and Prospective Members
  • Membership Database Development and Maintenance
  • Membership Invoicing, Payment Processing and Financial Reconciliation
  • Targeted Member Engagement Strategies to Retain and Attract New Members